Support

We realize that we are not only judged by the quality of our service, but also by how well we support our clients. If you are having any issues with our service or your app, you can submit a support request and we will respond to it within 24 hours of receipt.

Support Options

Frequently Asked Questions

If you have a question, we have probably already answered it here. Be sure to view our FAQ before submitting a Support Request.

Submit a Support Request

If after viewing our FAQ you still haven’t found an answer to your problem, please feel free to submit a Support Request here. We require a support request be submitted to ensure that technical problems are resolved.

App Submission Request

When your ready to submit your mobile app to the Apple App Store and Google Marketplace, fill in a submission request here.

Don’t Wait!

If your wanting your own custom branded mobile app for this Halloween season, then be sure to sign up today! Due to Apple's verification processes, it can take 14 - 28 days to get your account / app verified. So don't delay! Sign up today to ensure that your app will be in the App Store this Halloween season!

View Support FAQ

If you have a question, we have probably already answered it here. Be sure to view our Support FAQ before submitting a Support Request.

Notice

All apps created must under go an App review by Apple when being submitted to the App store and there is no guarantee of approval. While we do our best to help ensure that your application will be approved, this process is completely independent of HauntApps. Apple reserves the right to reject app's for any reason.

We will work with you to help ensure the best chances of your app being approved. The key to this is content. Be sure to provide as much information and interaction between your haunt and your customer as possible. Just a virtual business card app with a few blog postings and a twitter feed will get your app rejected. You must be sure to add as much content about your attraction as possible.

Due to Apple & Google Licensing Agreements, you will be required to acquire and maintain your own Apple Developer Licence ($99 per Year) and Android Developer Licence ($25 One Time Fee) in order to be able to distribute your apps from inside the Apple App Store and Android Marketplace. These fee’s are paid directly to Apple and Google and are not covered by HauntApps.com. We can assist you in setting up your licences with these companies upon request.

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